Complaint-Based Stormwater Compliance Program

Businesses that do not fall into one of the nine categories listed above are still required to comply with the Stormwater Ordinance. County stormwater staff will inspect these businesses on a complaint basis. We respond to complaints from the public, other agencies, departments and jurisdictions, and the Regional Water Quality Control Board. Stormwater staff will refer any complaints related to businesses included in the Commercial Industrial Stormwater Compliance Program to EMD for investigation.

​ Investigation of com​​plaints will verify that each facility and/or activity conducted (at a fixed facility or remote site) is in compliance with the Stormwater Ordinance, including verification that:

  • there are no prohibited non-stormwater discharges;
  • there are no exempted non-stormwater discharges that must be eliminated;
  • there are no prohibited conditions (including unmitigated stormwater pollution sources, threatened prohibited non-stormwater discharges, prohibited non-stormwater discharge installations, or illicit connections); and
  • the potential for discharge of pollutants from all sources are reduced to the maximum extent practicable.

​​​Progressive enforc​ement will be conducted, as needed, to bring businesses into compliance with the Stormwater Ordinance. 

For more information on the stormwater quality programs within other jurisdictions of the Sacramento Stormwater Quality Partnership, which includes the County of Sacramento, and the cities of Citrus Heights, Elk Grove, Folsom, Galt, Rancho Cordova, and Sacramento, please visit ​Sacramento Stormwater Quality Partnership.​