Feel free to visit any of our facilities. Our operational hours are from 8 a.m. to 5 p.m. Monday through Friday. If this is a true emergency and you would like to report flooding or a water related problem in your area, please call 3-1-1. 

DWR Main Office

827 7th Street, Room 301
Sacramento, CA, 95814
Phone: (916) 874-6851

Water Supply Facilities, Operations and Administration

Vineyard Surface Water Treatment Plant
10151 Florin Road
Sacramento, CA 95829
Phone: (916) 875-7246

For the fasted response, call 3-1-1 (or 875-4311 outside unincorporated Sacramento County).  You can also email Sacramento County 3-1-1.  Please provide your contact information, address or APN number, and a description of your problem.  One of our staff members will respond to you shortly.  

Billing questions?  Please contact our Consolidated Utilities Billing and Service for residents and for businesses.