Contact Us

Our operational hours are from 8 a.m. to 5 p.m. Monday through Friday. If you would like to report flooding or a water related problem in your area, please call 3-1-1.  Crews will be dispatched for emergencies outside our normal hours of operation.

Please note: Call 916-875-4311 if you are calling from outside the unincorporated area or from within a city or from a non-county landline phone.  You can also go online to to submit a web form.

Service Requests  

This will include:

Drainage issues


Illegal Dumping in Creeks

Plugged Storm Drains

Water Quality

Water Service

Report Water Waste

Call 3-1-1 (or 916-875-4311 outside unincorporated Sacramento County).  You can also email sacco311@c​​​​.​

Elevation Certificates

If you are requesting information about Elevation Certificates you can email

Sandbag Distribution​ Sites

Sandbag locations are scheduled to run from November 1 to May 1.  Find an open sandbag location here.

For any other topics, please e-m​​​ai​l​ ​us​​​​​ and one of our staff members will respond to you as soon as possible. 

Department of Water Resources Main Office

827 7th Street, Suite 301 ​Sacramento CA 95814 


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