​This service level refers to the percent of improvement plans and water study submittals that are reviewed and
returned to the developer within the time standards established.

Target: 90%

SCWA staff will return comments within the review time standards for 90% of all complete developer first time
submittals within any calendar month. Submittals that are measured by this service level include (1) review of
improvement plans within 20 working days and (2) review of water studies within 25 working days.